Communicating with Your Instructor - The Canvas Inbox

The Canvas Inbox is the most reliable and official way to communicate with your instructors and classmates. Messages sent through the Inbox are stored in Canvas, making it easier for both you and your instructor to keep track of important information related to your courses.

Why Use the Canvas Inbox?

Messages stay within Canvas, so instructors can easily access them alongside your course work.
You can attach files directly from your computer or Canvas files to share documents.
Notifications can be sent to your email, helping you stay updated on instructor responses.
Unlike regular email, Canvas Inbox organizes all course-related communication in one place.

How to Use the Canvas Inbox

Watch this video to learn the step-by-step process for sending, replying, and managing messages in Canvas:

Best Practices for Using the Canvas Inbox

Use the Inbox for all course-related communication to ensure your message reaches your instructor promptly.
Include a clear subject line that identifies the course and topic (e.g., "BIO101 Question on Lab Assignment").
Be polite and concise. State your question or concern clearly.
Check your Inbox regularly for instructor responses and follow up if needed.
Use attachments responsibly; only attach files relevant to your course work.
Avoid using personal email or social media for course questions unless specifically directed by your instructor.

Tip:

Think of the Canvas Inbox like your official classroom mailbox—always the first and safest place to send questions, submit files, or ask for clarification. Instructors are much more likely to see and respond to messages sent here than through personal email.

By using the Canvas Inbox effectively, you help ensure smooth communication, faster responses, and a better learning experience in all your courses.